Returns & Refunds

At Shahi Mangoes, we are committed to delivering fresh, premium-quality mangoes to your doorstep. As our products are perishable, we are unable to accept returns once an order has been delivered.

However, if you receive:

• Damaged or spoiled mangoes
• An incorrect product or quantity
• A package that was significantly damaged during transit

please contact us within 24 hours of delivery.

To help us resolve your issue quickly, kindly provide:

• Your order number
• Clear photographs of the package and the mangoes received
• A brief description of the issue

After reviewing your request, we may offer one of the following:

• A replacement shipment (subject to availability)
• A partial refund
• A full refund, where appropriate

Please note:

• Mangoes are shipped at the mature, unripe stage and naturally ripen after delivery. This is normal and not considered a defect.
• Natural variations in size, shape, and color are expected and do not affect the quality or taste of the fruit.
• Refunds or replacements cannot be provided for issues reported more than 24 hours after delivery or for improper storage after receipt.

If you have any questions or concerns, our customer support team is always happy to assist you.

​Please feel free to Contact Us!